FAQ

Q: What is Zameora Advanced Scar Repair Gel used for?
A: Our Advanced Scar Repair Gel is a premium, lightweight treatment designed to visibly fade acne marks, dark spots, and stubborn scars. It also smooths uneven skin texture and restores your skin's natural, healthy glow.
Q: Is this gel suitable for oily and acne-prone skin?
A: Yes, absolutely! We specifically formulated this as a water-based gel. It is ultra-lightweight, non-greasy, and absorbs instantly without clogging your pores, making it perfect for the Pakistani climate and oily/acne-prone skin types.
Q: What are the main active ingredients?
A: Our clinical-grade formula combines the power of Retinol (for cell renewal), Niacinamide (to fade dark spots), Centella Asiatica (to soothe and heal), and Hyaluronic Acid (for deep hydration).
Q: Is it safe for sensitive skin?
A: Yes, we have included soothing ingredients like Allantoin, Panthenol (Vitamin B5), and Centella Asiatica to calm redness and protect the skin barrier. However, because it contains Retinol, we always recommend doing a quick patch test on your jawline before full application.
🧴 How to Use (Istemaal Ka Tarika)
Q: How do I add this to my daily skincare routine?
A: For the best results, use it in your nighttime (PM) routine. Wash your face with a gentle cleanser, pat dry, and apply a pea-sized amount of the gel specifically on the scarred areas or all over the face. Let it absorb completely.
Q: Can I wear makeup over the Zameora Scar Gel?
A: Yes! Because our gel contains premium smoothing agents (like Dimethicone), it acts as a flawless, breathable primer under your makeup. Just give it 60 seconds to fully absorb into the skin before applying foundation.
Q: How long will it take to see results?
A: Skincare requires consistency. While you will feel instant hydration and smoothness, active ingredients like Retinol and Niacinamide take time to fade deep marks. With daily use, most customers see a visible difference in texture and tone within 4 to 6 weeks.
Q: Do I need to wear sunscreen while using this?
A: Yes, strictly. Since this powerful formula contains Retinol (which accelerates skin renewal), your new skin can be sensitive to the sun. Always apply a broad-spectrum SPF in the morning.
📦 Shipping, Orders & Payments (Delivery Aur Payments)
Q: Do you offer Cash on Delivery (COD)?
A: Yes, we offer secure Cash on Delivery (COD) services all across Pakistan so you can shop with complete peace of mind.
Q: How long will it take to receive my order?
A: Once your order is confirmed, it takes 1-2 business days for processing and dispatch. Standard delivery across Pakistan takes 3 to 5 working days.
Q: How can I track my order?
A: As soon as your order is dispatched, you will receive an SMS/Email with your tracking number and a link to trace your parcel's journey.
Q: What if I receive a damaged product?
A: Quality is our top priority. If your product arrives damaged or leaked during transit, please contact our support team via WhatsApp or Email within 48 hours with a picture/video, and we will arrange a free replacement for you immediately.